Refund Information

The Office of Student Financial Services is required to refund any overpayment to students within 14 days of receipt of loan disbursements.  The Office of Student Financial Services refunds every two weeks throughout the year, as loans are applied to student accounts.

The University mandates students establish direct deposit accounts for refunds.  To set up direct deposit, sign up through Self-Service Banking.  If students do not have checking or savings accounts, students may establish a Paycard option.  If a student elects to establish a Paycard option for deposits, the student should visit Accounts Payable to complete the necessary paperwork.

All accounts that are not set up for direct deposit or a Paycard will be refunded via paper check.  Checks will be mailed to the address we have on file and cannot be picked up at the Cashier's Office.  If students use their local residential addresses for refunds, they will need to pick them up at the University's mail room.

PARENT REFUNDS

All parent checks are automatically mailed to parents, as they do not have the option to set up direct deposit or apply for bank cards.

CHECK REISSUE REQUESTS

For any checks that are mailed, but have not been received, students must wait three (3) weeks from the date of the refund before requesting a reissue check.  To request a check be reissued, a student must complete the Check Reissue Request form with the Office of Student Financial Services located in 103 Young Hall.