Counseling Team

Please view the list of counselors available through TeleHelp 24/7 below.

Shandra Ross
Tele-Mental Health Provider

Shandra Ross is a licensed clinical mental health counselor, licensed clinical addiction specialist and a certified hypnotherapist in private practice. She is an intensively trained Dialectical Behavior Therapy (DBT) clinician, offering individual therapy, group therapy, DBT skills training classes and hypnotherapy in a private practice setting for adults with mental illness and addictions

Shanice Stephenson
Tele-Mental Health Provider

Shanice Stephenson is a licensed clinical mental health and substance use counselor with a demonstrated history in the mental health care industry. She is skilled in Microsoft Word, flexibility, situational leadership, creative problem-solving and analytics. She holds a Master of Arts in mental health counseling from North Carolina Central Universit

Quentin Powell
Tele-Mental Health Provider

Quentin Powell is an experienced mental health specialist with a demonstrated history in the hospital and health care industry. Skilled in nonprofit organizations, hospitals, mental health, health care and Microsoft Office, Powell is a strong operations professional. Powell graduated from Mars Hill University with a Bachelor of Social Work and from Johnson C. Smith University with a Master of Social Work. Powell holds an LCSWA, LCASA and is a notary public. Powell is also a Charlotte Area AHEC Scholar for 2022-2024.

Bonita Graham
Tele-Mental Health Provider

Bonita Graham is passionate about helping individuals navigate life’s challenges and achieve their full potential. Believing that every person can tap into their inner strength and resilience to overcome obstacles and create a fulfilling life, Graham’s approach is rooted in spirituality, empathy, non-judgment and collaboration. Graham provides a safe and supportive environment where individuals can explore their thoughts and emotions, learn coping strategies and develop new perspectives. Committed to providing personalized care, Graham addresses each person’s unique needs and goals.

Lakeisha Ford
Tele-Mental Health Provider

Lakeisha Ford has been practicing therapy as a licensed professional for five years. Specializing in mental health counseling, addictions counseling and group counseling, Ford utilizes an eclectic approach that includes solution-focused techniques and motivational interviewing. Ford has worked with females of all ages experiencing addiction, domestic violence, trauma and loss/grief. The focus is on providing individuals with healthy tools to overcome their problems and utilizing case management when needed.

Ruth Ware
Tele-Mental Health Provider

Ruth Ware is a telehealth contract therapist providing individual and group services via face-to-face telehealth sessions and text message check-ins. Responsibilities include assessment, treatment planning and documentation. Ware performs all functions related to counseling substance use disorder clientele and their families.

Rosemarie McDonald
Tele-Mental Health Provider

Rosemarie McDonald is a tele-mental health provider with the experience and passion to build and maintain beneficial relationships toward achieving desired goals. McDonald provides ongoing, optimal therapeutic services and support to individuals, couples and families in need by expanding their cognition and insight on personal strengths, unveiling their courage and empowering them to heal.

Shawnae Dike
Tele-Mental Health Provider

Shawnae Dike is a Licensed Clinical Mental Health Counselor ready to help. A perceptive leader, lifelong learner and relationship builder, Dike is always pursuing excellence and committed to providing effective support.

Erricker Lee
In-Person Mental Health Provider

Erricker Lee is an in-person mental health provider offering outstanding therapeutic support to adolescents, couples, individuals and families. Believing that each individual is capable of functioning at their highest level, Lee understands that life’s challenges can sometimes seem overwhelming. However, Lee emphasizes the importance of how one chooses to move forward and is dedicated to helping others "move forward, encourage and strengthen."

Katherine Long
In-Person Mental Health Provider

Katherine Long is an in-person mental health provider passionate about helping clients build resilience and quiet negative thoughts that hinder their potential. Believing that life can be challenging, Long emphasizes the importance of the right tools and a helpful listener to make it easier. Once clients can rationalize through their negative thoughts, they are able to change their behavior.

Jacquelin Townes
In-Person and Tele-Mental Health Provider

Jacqueline Townes is a marriage and family therapist specializing in building healthy relationships. With 20 years of experience in counseling, including almost 15 years as a school counselor and 5 years in private practice, Townes has helped thousands build healthier relationships. She is a graduate of Virginia Union University and relates to a diverse clientele, including those attending or graduating from historically Black colleges and universities (HBCUs). Townes is also a member of Delta Sigma Theta Sorority.

Sherri Tull
Tele-Mental Health Provider

Sherri Tull is a top-performing criminal justice and counseling professional with a proven history of successful leadership and service in public and academic organizations. With versatile skills in training, education, counseling and community relations, Tull aims to transition her work experience into a school counselor or counseling position. Specializing in children’s issues, women’s life challenges and mental health concerns such as depression, anxiety and grief, Tull is also a member of Delta Sigma Theta Sorority.

Kristle Williams Manuel
Tele-Mental Health Provider

Kristle Williams Manuel is a resourceful social worker with over 18 years of broad expertise in cultivating supportive relationships with cross-functional stakeholders to solve problems with strong clinical judgment. A goal-oriented team leader and self-directed team player, Manuel remains calm in crisis situations. As a client advocate, she drives innovative solutions for the best outcomes with compassion.

Jonathan Cameron
Tele-Mental Health Provider

Jonathan Cameron specializes in the treatment of adolescents and adults, with over 20 years of experience working with youth, particularly those in the juvenile justice system, who face severe behavioral and social issues. Cameron uses a person-centered, goal-oriented approach to counseling combined with mindfulness techniques. His focus is to help individuals assess their needs and commitment to developing coping skills to improve their situations. Cameron also offers mentoring services for adolescent boys through his website. He is the author of The Five Pillars of Leadership for Black Boys Parent Guide and is a member of Omega Psi Phi Fraternity, Inc.

Jenai Hackett
Tele-Mental Health Provider

Jenai Hackett is a dedicated and experienced professional with a diverse background, bringing extensive knowledge and skills to her role as a middle school counselor. With over 7 years of experience in the counseling field, Hackett has demonstrated a commitment to supporting individuals dealing with ADHD, depression, and anxiety. In addition to her work in middle school counseling, Hackett has ventured into private practice, further emphasizing her dedication to helping people navigate mental health challenges.

Tera Reid
Tele-Mental Health Provider

Tera Reid is a servant-hearted professional with over 20 years of experience in the helping profession. Specializing in anxiety, depression, family issues and life stressors, Reid is a licensed clinical social worker. Her therapeutic approaches vary based on client needs, but she generally uses cognitive behavioral therapy and solution-focused brief therapy. Reid is committed to helping clients reshape their thinking around life issues and stressors, while finding practical solutions to those challenges.

Andrea Brown
Tele-Mental Health Provider

Andrea Brown recognizes the power of simple questions, such as "How are you doing?" While this may seem like an easy question, many people ask it without fully understanding the depth of the response. Brown encourages clients to be truthful about how they are feeling, and she values empathy, support, patience, helpfulness and trust in her approach. She is committed to providing a compassionate and responsive environment for those seeking help.

Nancy Gonzales

Nancy Gonzales is a bilingual psychotherapist with extensive experience working with adolescents, families, couples and individuals. She is trained in the family systems and psychodynamic approaches and is certified in Trauma-Focused Cognitive Behavioral Therapy, Seeking Safety, MAP and Child-Parent Psychotherapy. Gonzales has strong cultural competency skills and has worked in various settings, including outpatient, residential and school-based environments. With extensive training in helping clients suffering from trauma, anxiety, depression and mood disorders, she is committed to working together with clients to help them heal.

Lisa Mann

Lisa Mann is a licensed mental health counselor in private practice and a credentialed alcohol and substance abuse counselor. Her experience includes working in outpatient substance abuse services with individuals who have co-occurring substance and mental health disorders. Mann has worked with individuals, families and in group settings, as well as in both inpatient mental health and correctional-based settings.

Ryan McNamara

Ryan McNamara is a licensed clinical social worker with extensive experience in therapeutic counseling, crisis intervention and community outreach, skilled in both in-person and telehealth modalities. His career is marked by success in clinical assessment, individual and group therapy and program management in diverse environments. Committed to holistic client care, McNamara excels in developing and implementing tailored treatment plans, fostering meaningful client relationships and contributing to multidisciplinary teams. He aims to leverage his expertise in mental health and social services to enhance the well-being and resilience of individuals and communities.

Dayna Lei

Dayna Lei is a mental health therapist with a licensed master of social work (LMSW) and a concentration in mental health, as well as a Bachelor of Science in psychology. She is looking to apply her experience in clinical interactions and exposure to individuals with mental health conditions to provide clinical therapy services for clients in need.

JaQuante Whitaker
Tele-Mental Health Provider

JaQuante Whitaker is a dedicated therapist from Richmond, Virginia, with a Master of Science in clinical mental health from Jacksonville State University. His passion lies in providing compassionate, solution-focused therapy to individuals navigating life’s challenges. With specialized training in anger management and extensive experience in individual counseling, Whitaker is committed to helping clients achieve personal growth, develop coping strategies and improve their overall well-being. He is a member of Omega Psi Phi Fraternity, Inc.

Jerome Wright
Tele-Mental Health Provider

Jerome Wright is a dedicated licensed therapist and social worker providing compassionate and affirming talk therapy to adults, with a special focus on students, minorities and LGBTQIA individuals. His practice is grounded in the belief that everyone deserves a supportive space to explore their unique challenges, cultivate resilience and foster personal growth.

Chresencia Alicea
Tele-Mental Health Provider

Chresencia Alicea is an experienced behavioral counselor with demonstrated motivational and leadership skills in both nonprofit and for-profit mental health environments. She has the ability to develop and implement programs to address issues within the LGBTQ community. Alicea is seeking a challenging position to apply her behavioral and counseling skills to the growth of an organization.

Karla Fleshman

Karla Fleshman is a licensed clinical social worker and ordained clergy who serves LGBTQ+ youth and the adults who support them.

Emily Larson

Emily Larson has developed a passion for empowering and supporting others through her work in social work. She strives to create impactful opportunities that inspire and elevate those around her through the love of Jesus.

Rebecca Barach

Rebecca Barach provides individual therapy services to adolescents in inpatient treatment for eating disorders, including services related to self-harming behavior, trauma and suicidal ideation. She also provides group services and participates in family day activities.

Richard Stephens

Richard Stephens has experience helping individuals from varied cultural and socio-economic backgrounds struggling with anxiety, depression, self-esteem issues, trauma, substance abuse and social skills difficulties. He uses a client-centered approach with a variety of modalities, including cognitive behavioral therapy (CBT), motivational interviewing and psychodynamic therapy, to provide insight into how environmental, mental, emotional and health-related factors can influence an individual’s thoughts, feelings and behaviors.