Lincoln University Expands Student Health Services for 24/7 Care and Support  

November 5th, 2024

The Lincoln University of Missouri (LU) Office of Student Health and Well-being has expanded services to make 24/7 care accessible to all students. With app access for added convenience, Lincoln now offers around-the-clock health services to support students’ needs any time of the day or night.

Enhanced Health Services from LU Student Health Services

LU Student Health Services has partnered with Big Tree Medical, which provides a full suite of primary care and mental health support. Access to care is free to Lincoln students. Appointments are easily made through the Spruce app (all Lincoln students should watch for an email from Hint with instructions), making it convenient for students to access care when they need it most.

Dr. Lisa Joyner leads the LU Student Health and Well-Being department, which encompasses Student Health, Counseling Services, Access and Abilities and Relationship Violence Prevention, providing holistic support for students.

Dr. Adam Wheeler and Tamika Thornton, RN, lead the health team at Thompkins Health Center on campus, offering expertise in areas such as pediatrics, mental health, preventative care and more. Dr. Wheeler is available on campus Tuesdays and Wednesdays from 9 a.m. to 1 p.m., while Nurse Thornton is available Mondays, Thursdays, and Fridays from 9 a.m. to 4 p.m. To make an appointment, students can either download the Spruce app or call/text 573-814-1170.

Students who want to receive care remotely can utilize the Spruce app, powered by Big Tree Medical, for access to care 24/7.

24/7 Access to Comprehensive Mental Health Services

LU is enhancing its mental health services by partnering with TeleHelp 24/7, providing students with 24/7 access to crisis support, individual and group counseling and substance use coaching. This collaboration allows students to connect with licensed professionals through secure video conferencing and text messaging therapy, ensuring high-quality mental health care is accessible whenever needed. The platform offers flexible support that is available regardless of financial circumstances, helping LU students thrive both personally and academically as they work towards their degrees and future goals.

Students can make an appointment online through the TeleHelp 24/7 website or by using the TeleHelp 24/7 app for convenient access to mental health services. Students can make an appointment for in-person visits at the Thompkins Health Center by emailing studentcounseling@lincolnu.edu.

Comprehensive Benefits: Big Tree Medical Membership for Students

Our partnership with Big Tree means that LU students receive a Big Tree Medical membership, which includes a range of no-cost benefits tailored to meet students' physical and mental health needs: 

  • 24/7 Access: Students can reach their care team anytime to receive support for acute conditions, chronic care and preventative health.
  • On-Campus Primary and Preventive Care: Available services include care for common conditions like strep throat, flu, asthma and allergies, as well as regular physicals and wellness checks.
  • Mental Health Support and Laboratory Testing: Medications for mental health and laboratory testing are all part of Lincoln’s comprehensive approach to health.
  • No-Cost Medications: Over 180 medications, including common allergy meds, antibiotics and birth control, are now available free of charge to students.

Scheduling and Contact Information

Appointments and medical questions can be easily addressed by downloading the Spruce app or reaching out via call or text at 573-814-1170. Students will receive an email from Hint with a link to the app and instructions.

This expanded, 24/7 care model ensures that students can access reliable, no-cost health care anytime they need it, underscoring Lincoln University’s commitment to prioritizing student wellness and success.

Student Health and Well-Being Resources at Lincoln

Lincoln University is committed to holistic student support through these key services:

Lincoln University is dedicated to being here for each student, offering comprehensive health services that promote a balanced, thriving college experience. Whether it's through convenient on-campus appointments, free medications or around-the-clock support, Lincoln is here to ensure that every student feels supported, healthy and ready to succeed. Your well-being matters and Lincoln is here for you every step of the way.

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