Blue Tiger Connect

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Blue Tiger Connect

Learn more about how we can connect students with the technology you need to complete your degree.

All full-time LU undergraduate and graduate students are eligible to receive a wireless-ready laptop. The laptop offered for fall 2024 is a Lenovo ThinkPad E14.

The Blue Tiger Connect program at Lincoln University is dedicated to empowering our students by providing equitable access to essential technology. Our mission is to ensure every student has the tools they need to succeed academically and professionally by offering laptops and technical support. We strive to bridge the digital divide, foster academic excellence, and prepare our students for a technologically advanced world.

Since Lincoln University owns the campus-issued laptop computer and its software, Information Technology Services (ITS) reserves the right to format and reload the hard disk without the user's permission once it is returned to the ITS office. ITS encourages users to back up their important personal files weekly to prevent data loss in case of hardware or software failure.

Learn More About Blue Tiger Connect

Where do I go to pickup or return by LU campus-issued laptop?

Pick-up is available Monday-Friday from 8:00 a.m. to 5:00 p.m. at Schweich Hall, Room 120.

What is required to pick-up a laptop?

All full-time students must:

bring their LU student I.D.
read and sign the LU User Agreement at the ITS kiosk
complete Blue Tiger Connect Pre-Survey

Do I have to receive an LU campus-issued laptop?

You do not. This is an "Opt-In" program, and you may decline a laptop if you already have a personal device you wish to use.

What is LU's Laptop Return Policy?

If you withdraw, separate, or leave the University for any reason before completing 60 hours of course credit, you are required to return the laptop issued by the University.
It is preferred that you make arrangements with ITS to return your laptop in person.
Students who successfully complete the 60 credit-hour requirement can keep their campus-issued laptops. ITS will let you know if you've met the necessary requirements.

Can I return my LU-issued laptop by mail?

Yes, you can. While we strongly encourage you to return your campus-issued laptop in person before leaving campus, you can also return it via traditional mail.

Please email the helpdesk at HelpDesk@LincolnU.edu to let us know the laptop is in the mail and provide the tracking number. You must also include your LU tag number in that email.

You must return the AC adapter (or be charged a $50 fee) and the laptop protective sleeve (or be charged a $25 fee).

Here is the address for return:

Lincoln University, Information Technology Services
Schweich Hall 101
822 Chestnut Street
Jefferson City, MO 65101

Please pack the laptop securely (or have the mail service do it for you). You are still liable for up to $1000 if it is lost, stolen, or damaged in transit.

You are strongly encouraged to insure your campus-issued laptop in case it is lost, stolen, or damaged while en route to campus via mail.

How do I repair a damaged laptop?

Please visit ITS in Schweich Hall, Room 120, to repair a damaged laptop. You must complete a laptop damage form in person, which will be available when you meet with an ITS technician. The technician will assist you in filling out the form and thoroughly examine your laptop for external and internal damages.

The ITS office is open for these services Monday through Friday between 8:00 a.m. and 5:00 p.m. Please bring your laptop and any related accessories that may pertain to the damage.

Removal from the Blue Tiger Connect Laptop Program

If you are participating in the Blue Tiger Connect Student Laptop Program and have reached the 60-credit hour or graduation requirement for device ownership, you have the option to have your device restrictions lifted. To proceed, follow the steps below:

Steps for Restriction Removal

Complete the Restriction Removal Request form
Provide feedback via the Program Feedback Review

Important Considerations

Once your request is processed and restrictions are removed, Lincoln University’s ITS Department will no longer be responsible for maintaining or supporting your device. You will assume full responsibility for all repairs, maintenance, and upkeep of the device.
If you prefer to keep your device under the care and support of LU’s ITS department, you may choose to forgo restriction removal until after graduation. This flexibility allows you to maintain device support while you are still enrolled, ensuring that your academic needs are fully met.

Contact Us

HelpDesk@LincolnU.edu